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Junior Support Engineer - Apprenticeship (f/m/d)

Alternance Support Engineer role at Decathlon Digital in France.
Decathlon Digital FR
On-Site
France
Undisclosed salary
Job Description
Decathlon Digital is seeking a motivated Support Engineer apprentice to join their team in Lille or Paris. This role involves providing support to Decathlon's collaborators, helping them to use tools and systems effectively. The apprentice will analyze incidents, identify root causes, and implement solutions. They will also be responsible for writing and updating technical documentation.

Role Involves:
  • Responding to support requests from collaborators.
  • Helping collaborators resolve IT issues.
  • Analyzing incidents and identifying root causes.
  • Implementing appropriate solutions.
  • Writing and updating technical documentation.
  • Participating in projects to improve support tools and processes.

Requirements:
  • An interest in IT and new technologies.
  • Good basic IT knowledge (operating systems, networks, office software, etc.).
  • Curiosity, motivation, and a desire to learn.
  • Ability to work in a team and collaborate on technical projects.
  • A desire to help others and a good sense of service.
  • Rigor, organization, and analytical skills for problem-solving.
  • Interest in cloud environments and DevOps practices.

Decathlon Digital Offers:
  • A stimulating work environment.
  • Attractive benefits (after 3 months of seniority): monthly bonuses, profit-sharing, shareholding, CSE benefits, 25% discount on products, CVEC coverage, 50% reimbursement of transport costs & urban mobility assistance.
  • Tailored support: coaching, internal and external training, knowledge sharing.
  • A culture of sport and product testing.
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Decathlon Digital FR

Decathlon Digital FR, a division of Decathlon, comprises over 5,000 experts in software engineering, product management, data, cloud, and cybersecurity across Paris, Lille, and Amsterdam. The company focuses on creating a sports platform, leveraging technological innovation to enhance the value chain, design connected experiences, and promote product sustainability. It aims to build a sustainable technology model by reducing environmental impact and fostering an inclusive environment for learning and growth.

All Jobs at Decathlon Digital FR (31)