Specialist Technical Author (Transformation Project)

Job Description

Darktrace is seeking a Specialist Technical Author to join their team in Cambridge. The successful candidate will lead a technology transformation project, migrating Darktrace's technical content to a new Documentation as Code platform. This role involves working closely with the R&D, Design, and UX/UI Departments to understand the technology and create technical materials for customers, partners, and the wider Darktrace community. This is a hybrid role, requiring attendance in the Cambridge office 2 days a week.

• Leading the technology transformation project to migrate Darktrace technical materials.
• Designing and implementing content strategies using industry best-practices.
• Researching and implementing feedback systems for technical content.
• Technical document writing, editing, and proofreading.
• Curating content and liaising with translators for multi-language support.
• Reviewing documentation and providing feedback.

• Experience in technical authorship from software or scientific industries.
• Experience with technical authorship frameworks and docs-as-code platforms.
• Experience writing technical documents or long-form academic material.
• Capacity to work with a range of different skill levels.
• Passion for detail and strong analysis skills.
• Continual improvement mindset.

• 23 days’ holiday + all public holidays, rising to 25 days after 2 years of service.
• Additional day off for your birthday.
• Private medical insurance.
• Life insurance of 4 times your base salary.
• Salary sacrifice pension scheme.
• Enhanced family leave.
• Confidential Employee Assistance Program.
• Cycle to work scheme.