Cybersecurity Infrastructure Engineer

Job Description

Darktrace, a global leader in cyber security AI, is seeking a Cybersecurity Infrastructure Engineer to join their Professional Services organization in Munich. The successful candidate will be responsible for ensuring Darktrace is deployed, integrated, and optimized to the highest standards for clients, providing industry-leading, AI-powered cyber security protection. This role involves assisting customers with deploying Darktrace technology within network, cloud, OT, and email environments, as well as leading and becoming a trusted advisor to key customers in their security infrastructure design and planning.

Responsibilities include:

• Completing deployment projects on or before expected Service Level Objectives (SLOs).
• Integrating new systems into existing network architecture.
• Managing customer support tickets to assist with technical issues.
• Proactively engaging with customers to help maintain a healthy deployment.
• Maintaining and enhancing communication between all go-to-market teams.

Requirements:

• A technical educational background or experience as a Network, Cloud, OT or SOC Engineer (or similar role).
• Basic knowledge of computer networking protocols, LAN and WAN, cyber security principles, and the OSI reference model.
• Entry level understanding of network and cloud architecture design, configurations, principles, and best practices.
• Basic familiarity with OT network principles and practices based on the Purdue model.
• Foundational level knowledge and/or certifications with industry-standard vendors such as AWS, Microsoft, Cisco, or Palo Alto Networks.
• Fluency in German and English is essential.

Darktrace offers:

• 28 days’ holiday + all national public holidays.
• Additional day off for your birthday.
• Occupational pension.
• AD&Di-Insurance.
• Life insurance.
• Employee Assistance Program.