Job Description
Lush is seeking a Full Time Floor Leader for their Houston Galleria location. The Floor Leader will support the Store Management Team in driving sales, opening/closing the store, analyzing sales results, and leading training sessions. The Floor Leader will work on the shop floor, leading and inspiring a team of sales associates to achieve their goals and create an exceptional customer experience.
Responsibilities:
- Driving sales and providing coaching to the sales team
- Delivering a world-class customer experience
- Educating customers on Lush brand values
- Training and coaching Sales Ambassadors
- Managing cash handling and store opening/closing
- Maintaining a clean and organized store
Requirements:
- Minimum 1 year of experience in customer service and sales
- Cash handling and opening/closing procedures experience
- Supervisory experience involving coaching, feedback, and training
- Problem-solving skills related to customer service
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs
Lush offers:
- A role in making the world a better place one soap at a time
- Opportunity to train and coach Sales Ambassadors