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Job Description

Industrious is seeking a Member Experience Associate to be the heart of the member experience, creating great days for all who enter the New York City office. This is an in-person hospitality role.

The Member Experience Associate will be responsible for preparing the office for the day, managing inventory, building events, assisting members with IT issues, and participating in local marketing events.

The candidate should effortlessly connect with members, building relationships and community.

Role involves:

  • Preparing the office
  • Managing inventory and ordering supplies
  • Building events and designing signage
  • Adding new members into the system
  • Assisting members with IT issues
  • Participating in local marketing events

Requirements:

  • Perform repetitive tasks (lifting up to 25 lbs)
  • Stand, bend, kneel, reach, and walk for extended periods
  • Operate machines and appliances
  • Participate in food preparation and cleaning duties
  • Maintain sanitary work areas and follow safety protocols

Industrious offers:

  • Fixed part-time hours
  • Commuter Stipend of $100 / quarter
  • Eligibility for up to $500 in bonus pay every 6 months
  • One Medical telehealth membership
  • 48 hours of personal time off annually
  • Sick pay as required by law
  • 5 days Covid Sick Pay with documented positive test
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