Member Experience Manager - New York City

Job Description

Industrious is seeking a Member Experience Manager for their New York City location. This is an in-person role, requiring the candidate to be on-site 5 days a week and live within an easy commute of New York City. The Member Experience Manager will be the primary problem solver, motivator, and experience creator for Industrious members. They will manage the location, ensuring smooth operations through organization and communication. The ideal candidate will be comfortable speaking with CEOs, representing Industrious in the local market, and identifying potential members.Role involves:

• Identifying companies' needs and delivering solutions
• Creating community programming
• Handling member requests
• Working collaboratively in a team

Requirements:

• Attention to detail
• Resilience
• Ability to handle various tasks

Industrious offers:

• Commuter benefits
• Heavily subsidized healthcare plans
• Generous paid time off
• Long-term incentive program
• Wellness programs
• Professional development grants
• 401k plan