Senior Cloud Solution Engineer II - Cloud Solution Team

Job Description

SurveyMonkey is seeking a Senior Cloud Solution Engineer II to join their Infrastructure team in Bengaluru. This role involves designing, engineering, and maintaining SurveyMonkey's Cloud, Messaging, and Observability Platform. The engineer will work with best practices, deployment processes, and architecture to support the company's multi-tenant AWS environments. This is a hybrid position requiring 3 days per week in the Bengaluru office.Role involves:

• Architecting, building, and operating AWS environments at scale.
• Automating infrastructure provisioning, DevOps, and continuous integration/delivery.
• Supporting and maintaining AWS services like EKS and Heroku.
• Writing libraries and APIs for monitoring, logging, and event-processing systems.
• Improving observability systems to monitor site stability and performance.
• Collaborating with developers on new features and services.
• Participating in on-call rotation.

Requirements:

• 8+ years of relevant professional experience with cloud platforms such as AWS, Heroku.
• Extensive experience with Terraform, Docker, Kubernetes, scripting (Bash/Python/Yaml), and helm.
• Experience with Splunk, Open Telemetry, CloudWatch, or tools like New Relic, Datadog, or Grafana/Prometheus, ELK (Elasticsearch/Logstash/Kibana).
• Experience with metrics and logging libraries and aggregators, data analysis and visualization tools – Specifically Splunk and Otel.
• Experience instrumenting PHP, Python, Java and Node.js applications to send metrics, traces, and logs to third-party Observability tooling.
• Experience with GitOps and tools like ArgoCD/fluxcd.
• Interest in Instrumentation and Optimization of Kubernetes Clusters.
• Ability to listen and partner to understand requirements, troubleshoot problems, or promote the adoption of platforms.
• Experience with GitHub/GitHub Actions/Jenkins/Gitlab in either a software engineering or DevOps environment.
• Familiarity with databases and caching technologies, including PostgreSQL, MongoDB, Elasticsearch, Memcached, Redis, Kafka and Debezium.
• Preferably experience with secrets management, for example Hashicorp Vault.
• Preferably experience in an agile environment and JIRA.

Role offers:

• Opportunity to build world-class infrastructure.
• Solving complex problems at scale.
• Learning new technologies.
• Mentorship opportunities.
• Inclusive workplace.