Staff Cloud Solution Engineer - Cloud Solutions Team

Job Description

SurveyMonkey is seeking a Staff Cloud Solution Engineer to join their infrastructure team. This role involves designing, engineering, and maintaining SurveyMonkey's Cloud, Messaging, and Observability Platform within a multi-tenant AWS environment. The ideal candidate will leverage best practices to build world-class infrastructure, solve complex problems at scale, and mentor other engineers.

The Staff Cloud Solution Engineer will be based in SurveyMonkey's Bengaluru office and will be required to work on a hybrid basis, with 3 days per week spent in the office.

What this role involves:

• Architecting, building, and operating AWS environments at scale.
• Automating infrastructure provisioning, DevOps, and continuous integration/delivery.
• Providing technical leadership and mentorship to senior engineers.
• Collaborating with cross-functional teams to drive the roadmap and ensure alignment with business objectives.
• Proposing and integrating new tools and technologies to improve the cloud platform.
• Writing libraries and APIs for monitoring, logging, and event-processing systems.
• Participating in on-call rotation and improving observability systems.

Requirements:

• 12+ years of relevant professional experience with cloud platforms such as AWS, Heroku.
• Extensive experience leading design sessions and evolving well-architected environments in AWS at scale.
• Extensive experience with Terraform, Docker, Kubernetes, scripting (Bash/Python/Yaml), and helm.
• Experience with Splunk, OpenTelemetry, CloudWatch, or tools like New Relic, Datadog, or Grafana/Prometheus, ELK (Elasticsearch/Logstash/Kibana).
• Experience with metrics and logging libraries and aggregators, data analysis and visualization tools – Specifically Splunk and Otel.
• Experience instrumenting PHP, Python, Java and Node.js applications to send metrics, traces, and logs to third-party Observability tooling.
• Experience with GitOps and tools like ArgoCD/fluxcd.
• Interest in Instrumentation and Optimization of Kubernetes Clusters.
• Ability to listen and partner to understand requirements, troubleshoot problems, or promote the adoption of platforms.
• Experience with GitHub/GitHub Actions/Jenkins/Gitlab in either a software engineering or DevOps environment.
• Familiarity with databases and caching technologies, including PostgreSQL, MongoDB, Elasticsearch, Memcached, Redis, Kafka and Debezium.
• Preferably experience with secrets management, for example Hashicorp Vault.
• Preferably experience in an agile environment and JIRA.

What SurveyMonkey offers:

• An inclusive workplace where people of every background can excel.
• Forward-looking benefits policies and employee programs.
• Learning and development opportunities.