Sales Representative - German Speaker

Job Description

Tide is seeking a German-speaking Sales Representative to join their Member Success Team in Bulgaria. The role involves engaging with existing and prospective German-speaking members to identify their needs and recommend Tide’s products and services. The Sales Representative will use data-driven insights to personalize conversations and improve conversion rates, supporting small business owners in the German market.

Responsibilities:

• Call existing members to build rapport and identify opportunities to upsell Tide products and services.
• Contact prospective leads to guide them through the onboarding process and convert them into active members.
• Use data-led insights to personalize conversations and improve conversion rates.
• Collaborate with Marketing, Product, and Member Support teams.
• Test new outreach scripts and product messaging to optimize sales performance.
• Participate in projects that support the team’s evolution.

Requirements:

• Excellent verbal and written German and English skills.
• Experience in telesales or inside sales, ideally within financial services or a tech-driven environment.
• Proven ability to work towards revenue and conversion targets.
• Strong phone presence and objection-handling skills.
• Experience using Kustomer (or a similar CRM tool).
• Self-motivated, enthusiastic, and proactive.
• Ability to interpret data trends and behavioral signals.
• A collaborative mindset.
• Some knowledge of buyer psychology and sales techniques.
• Exposure to fast-scaling teams or projects.

Benefits:

• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave
• Personal L&D budget
• Additional health & dental insurance
• Mental wellbeing platform
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave