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Job Description
PhonePe Group is seeking a Lead Collections professional to join their team in Bangalore. PhonePe is India’s leading digital payments company. The PhonePe Group offers every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
The Lead Collections role involves:
- Monitoring and controlling delinquency and minimizing credit losses for unsecured lending products.
- Driving higher resolution rates across buckets.
- Developing and executing collection strategies.
- Working with Risk heads to decipher risks associated with new or enhanced products.
- Reviewing, maintaining control, and minimizing the cost incurred towards collections of dues.
- Daily monitoring and regular reviews of delinquent portfolio.
- Developing an in-depth understanding of partners' business goals.
- Being the thought leader for the collections function.
- Implementing new strategies to reduce flows.
- Managing multiple stakeholders.
- Delivering training on Improvement methodologies, New strategies, and Technologies.
- Leading the efforts towards tracking operational cost.
The ideal candidate should have:
- 10+ years of collections experience.
- Experience in New age NBFCs or Banks or Fintech.
- MBA / Graduate from top tier institutes.
- Experience of managing a large team across India.
- Ability to work with senior leadership and management teams across business units.
- Strong analytical & problem-solving ability.
- Business Acumen.
- Team Handling skills.
- Managing Stakeholder skills.
PhonePe offers:
- Insurance Benefits
- Wellness Program
- Parental Support
- Mobility Benefits
- Retirement Benefits
- Other Benefits
