Area Manager - Operations - Noida

Job Description

PhonePe Group is seeking an Area Manager - Operations to join their team. This role is based in Noida and involves on-field work with a 6-day shift schedule and rotational week off. The Area Manager will play a crucial role in managing store operations, merchant relationships, and team performance within the Pincode shopping app framework.

Role Involves:
• Gaining expertise in various categories like Supermarkets, FMCG, Healthcare, and Lifestyle.
• Managing existing merchant relationships and ensuring operational standards.
• Ensuring accurate store cataloging, stock management, and audits.
• Overseeing the entire order process from creation to fulfillment.
• Leading and motivating a team of store executives.
• Monitoring key performance indicators (KPIs) to drive operational improvements.

Requirements:
• 3-5 years of experience in sales, business development, cataloging, or quick commerce operations.
• Excellent communication and influencing skills.
• Strong ethics and discretion in customer dealings.
• Proven ability to drive results and demonstrate success.
• Strong problem-solving skills and ownership.
• Ability to build strong relationships and work as a team player.
• Basic Excel skills.
• Readiness to travel for field work.

PhonePe Offers:
• Comprehensive insurance benefits including medical, critical illness, and life insurance.
• Wellness programs such as Employee Assistance Program and onsite medical center.
• Parental support programs including maternity, paternity, and adoption assistance.
• Mobility benefits including relocation and transfer support.
• Retirement benefits including PF contribution, gratuity, and NPS.
• Other benefits such as higher education assistance and car lease options.