Sales Operations Manager

Job Description

Discord is seeking a Sales Operations Manager to join its newly established sales team. This role will be responsible for standing up strategic functions within Sales Ops to drive efficiency for the Sales team. The Sales Operations Manager will work in a zero to 1 environment, helping build the sales operation function from the ground up. This position requires cross-functional collaboration between sales, marketing, and product teams.Responsibilities:

• Develop analysis and insights that support pipeline management, revenue forecasting, territory definition, target setting, and incentive plan implementation.
• Create and continually refine reports that track key performance metrics to evaluate the effectiveness of sales efforts and drive continuous improvement.
• Build analysis and industry benchmark to inform Discord rate cards, packaging, and pricing.
• Contribute to quantitatively and qualitative models that measure impact of non-standard deals.
• Implement programs that ensure sales efforts are synchronized with new product capabilities, features, packaging pricing, marketing beats.
• Implement and manage best practices around the sales CRM system to ensure accurate and up-to-date information on leads, opportunities, and customer interactions.
• Contribute to monthly, quarterly internal sales reviews, and annual sales planning efforts.

Requirements:

• 6+ years of experience in sales operations, revenue operations, or pricing and yield management in digital media and advertising.
• Proven track record of developing analysis, insights, and recommendations for a sales org.
• Ability to be nimble and manage competing priorities in a zero to 1 environment and a fast sales growing team.
• Proven experience in analyzing / executing across a wide variety of pricing, packaging, deal structures in the digital advertising space.
• Strong analytical skills with ability to derive actionable insights from complex data sets.
• Deep experience in the ad industry and ad tech ecosystem.
• Experience with CRM systems (e.g., Salesforce) and proficiency in sales analytics tools.
• Excellent communication skills, with the ability to motivate and inspire a team.

What Discord Offers:

• Equity
• Benefits