AI Solutions Architect

Job Description

Workato is seeking an experienced AI Solutions Architect to join their AI Solutions team. The ideal candidate will be responsible for designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams.Workato has a positive, diverse, and collaborative culture and looks for people who are curious, inventive, smart, hardworking, and work to be a little better every day.Responsibilities:

• Architect and implement agent-based AI solutions that are intelligent, directable, and efficient.
• Develop techniques enabling large language models (LLMs) to reliably author complex behaviors
• Work closely with clients to understand requirements and provide technical guidance.
• Tailor Workato AI solutions to meet specific client needs, ensuring optimal functionality and scalability.
• Develop and maintain robust, scalable AI-powered IT workflows.
• Continuously monitor and improve AI system performance, ensuring efficiency and reliability
• Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks.
• Ensure AI-driven automation is fault-tolerant, efficient, and aligned with enterprise IT best practices
• Create and deliver custom product demonstrations to support the sales and other internal teams.
• Improve internal processes, and promote knowledge sharing in the team, by contributing to Workato’s knowledge base
• Prioritize and deliver outstanding customer service experience to Workato customers
• Play a key role right from the product ideations stage to the implementation stage.
• Support the product manager in creating the technical and design specifications

Requirements:

• BTech/BE or higher technical education - Computer Science, Artificial Intelligence, Machine Learning, or a related field.
• Total12+ years of relevant experience in the field of design, development and implementation.
• Proven experience in AI engineering, with a focus on agent-based systems.
• Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations
• Knowledge of Implementing Integration projects is a must.
• 5+ years of experience, working with Integration Platform such as TIBCO, Dell Boomi, MuleSoft etc is a plus.
• 2-3 years of coding experience (Java/Python/Ruby)
• Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact
• Strong written and oral communication skills in English

Workato offers:

• A vibrant and dynamic work environment
• Opportunity to work on cutting-edge AI solutions
• A flexible, trust-oriented culture