Member Experience Manager - Los Angeles

Job Description

Industrious is seeking a Member Experience Manager for their Los Angeles location. This is an in-person role, requiring the candidate to be on-site 5 days a week and live within an easy commute of Los Angeles, CA. The Member Experience Manager will be the primary problem solver, drive momentum, and create exceptional experiences for Industrious members. They will manage the location, ensuring smooth operations through organization and communication. The ideal candidate will be comfortable speaking with CEOs, representing Industrious in the local market, and identifying potential members.Role involves:

• Identifying companies' needs and delivering solutions
• Creating community programming
• Handling member requests
• Working collaboratively in a team
• Paying attention to detail
• Embracing challenging days

Requirements:

• Ability to confidently identify companies' needs and deliver impactful solutions
• Ability to create community programming
• Excellent attention to detail
• Resilience and adaptability

Industrious offers:

• Commuter benefits
• Heavily subsidized healthcare plans
• Generous paid time off
• Long-term incentive plan
• Wellness programs
• Professional development grants
• 401k plan