Job Description
Lush is seeking a Temporary Part Time Floor Leader for their Destiny USA location in Syracuse, New York. The Floor Leader will support the Store Management Team in driving sales, providing excellent customer service, and ensuring operational excellence. This role involves leading and inspiring a team of sales associates, coaching them on sales techniques and product knowledge, and fostering a positive and productive work environment.
The Floor Leader will also be responsible for managing cash handling, maintaining store visuals, and ensuring compliance with company policies and procedures. The ideal candidate will have a passion for skincare, natural beauty, and ethical business practices.
Responsibilities:
- Driving sales and achieving sales goals
- Delivering a world-class customer experience
- Educating customers on Lush brand values
- Training and coaching Sales Ambassadors
- Managing cash handling and store opening/closing procedures
- Maintaining store visuals and merchandising
Requirements:
- Minimum 1 year of experience in customer service and sales
- Experience with cash handling and opening/closing procedures
- Supervisory experience involving coaching, feedback, and training
- Problem-solving skills related to customer service
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs
What Lush offers:
- Opportunity to work for a company with strong ethical values
- A fun and supportive work environment
- Chance to develop leadership and coaching skills