Danish speaking - Customer Service (inc relocation to Malta)

Job Description

Betsson Group, a leading online gaming company, is seeking a Danish-speaking Customer Service Representative to join their team in Malta. The role involves providing exceptional customer support in both Danish and English across various communication channels. The ideal candidate will be adept at resolving customer inquiries promptly and accurately, while adhering to company policies and procedures.

The company offers a hybrid work model, allowing employees to work from home two days a week and from the office three days a week. Betsson Group prides itself on fostering a dynamic and multicultural workplace where growth and development are encouraged.

Role Involves:

• Providing customer support in Danish and English via email, chat, and phone.
• Delivering solutions to customer inquiries.
• Collaborating with team members to ensure a seamless customer experience.
• Adhering to company policies, including responsible gaming guidelines.

Requirements:

• Fluency in both spoken and written Danish and English.
• Proficiency in Microsoft Office.
• Customer service experience.
• Ability to multitask and manage time effectively.

What Betsson Group Offers:

• Lunch provided at the workplace.
• Wellness allowance.
• Hybrid work model.
• Remote work opportunities (2 weeks abroad).
• Extended leave options.
• Private health insurance.
• Relocation package (flights, accommodation, cash bonus).