Business Analyst/Senior Business Analyst (Banking)

Job Description

Capco is seeking a Business Analyst/Senior Business Analyst to join their expanding team in Malaysia. The ideal candidate will possess expertise in transformation, technology, and strategy, with a focus on the banking sector. This role involves working on projects with major banking and insurance clients, contributing to significant transformations and changes.

The Business Analyst/Senior Business Analyst will be responsible for various tasks, including:

• Preparing, facilitating, documenting and participating in client meetings/workshops
• Conducting structured gathering, research and analysis
• Developing and evaluating procedures, controls, user requirements and functional specifications
• Creating business requirement documents (BRD’s) into use cases/functional specifications for customization
• Requirements gathering, functional requirements, user stories and documenting business/data/application/technology architectures, requirement and business rules
• Business process models/design, logical data models, standard and guidance
• Documenting and explaining problems and works to resolve software defects, whilst ensuring technical compatibility and end user satisfaction
• Analyzing, developing and proposing enhancements to current business processes, reports and applications in order to optimize system effectiveness
• Conducting customer interviews and producing meeting summaries
• Participating in development of new business opportunities: Conducting market/client research and industry analysis
• Liaising with development team and providing clarifications on customization requirements
• Doubling up as QA when needed
• Producing high-quality verbal and written consulting deliverables (including proposals, customer presentations, consulting reports) to effectively communicate project findings
• Generating re-usable intellectual capital in the form of consulting methodology and templates, blueprints and business cases
• Basic scripting and project plans
• Guiding Junior Business Analyst in the project delivery as a team

Capco requires candidates to have:

• Background in one or more of the following Banking areas (Channels, Managed Solutions, Payments/ISO20022, Customer Journey, Data Management)
• Solid Business Analyst skills, including experience interviewing client executives to gather and document business requirements and process mapping
• Strong experience extensive experience writing successful project proposals, experience planning and documenting technology requirements, requirement analysis tools/ methodologies (e.g. RUP,UML)
• Strong presentation skills, executing related projects
• Language requirement: Mandarin and/or Cantonese

Capco offers:

• A company that supports and encourages an entrepreneurial outlook and independent thinking.
• A culture that values diversity and inclusion.