Staff Software Development Engineer

Job Description

Zscaler is seeking a Staff Software Development Engineer to join their engineering team in Burnaby, Canada. The successful candidate will report to the Sr. Director, Software Development Engineering, and will play a crucial role in ensuring cloud and customer reliability.

Zscaler is the world’s largest security cloud, accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Responsibilities:

• Fixing customer and cloud reliability issues and delivering reliability features for critical customers
• Developing solutions and observability tools focusing on early detection and prevention of cloud and customer issues
• Designing and driving solutions that provide reliable cloud security for customers
• Building automation for troubleshooting and monitoring purposes

Requirements:

• 5+ years of experience in software development and/or sustenance engineering
• Proficient in programming languages such as C, C++, Python, and Linux
• Hands-on experience with network security products and technologies like firewalls, VPNs, and data protection
• Strong interest in troubleshooting and problem solving for customer issues and good knowledge with public cloud and/or kubernetes technologies is a plus
• Experience in developing cloud and customer reliability tools
• Bachelor's degree in Computer Science or a relevant field of Engineering (Preferred)
• Experience with cloud reliability engineering in comparable technology environments (Preferred)
• Proven success in delivering products as cloud-based services (Preferred)

Benefits:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!