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Job Description
Axon is seeking a Technical Program Manager to lead the delivery of complex, enterprise-grade SaaS solutions. The Technical Program Manager will align technical solutions with customer needs, ensure seamless deployment, and enhance product impact. This role requires a proactive leader who thrives in dynamic environments, champions cross-team collaboration, and drives meaningful change.
What This Role Involves:
- Leading complex, enterprise SaaS product deployments.
- Managing multiple medium to large-sized projects.
- Collaborating with product and engineering teams to define program requirements.
- Engaging with customer, sales, product, and software services leaders.
- Overseeing program-level change management activities.
- Developing comprehensive documentation.
- Facilitating project team members and stakeholders.
- Identifying project risks and developing mitigation strategies.
- Delivering foundational training to customers.
- Mentoring junior project managers.
Requirements:
- Bachelor’s Degree in Business, Information Systems, Technical Engineering or equivalent experience.
- PMP certification is highly preferred.
- 5+ years of experience leading complex programs in a SaaS environment.
- Proven experience delivering large-scale enterprise software deployments.
- Strong proficiency in technical project management tools.
- Ability to manage multiple simultaneous projects.
- Expertise in guiding internal and client teams through ambiguity.
- Exceptional communication, organization, and interpersonal skills.
- Experience identifying process improvements.
- Must pass a Criminal Justice Information Services (CJIS) background check.
What Axon Offers:
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
