Job Description
Axon is seeking a Senior Product Manager to join their team and contribute to their mission of protecting life. The Senior Product Manager will be responsible for building and launching cloud-connected software features for Axon's in-vehicle camera product line. This role involves owning all aspects of a product feature's launch, ensuring its design resonates with customers, working with engineering to maintain a high-quality bar, and collaborating with the broader business to ensure Axon's products are competitive in the market.
Responsibilities: - Monitor hardware and software quality and review customer satisfaction for products at scale.
- Make data-driven product decisions using CSAT, product telemetry, and sales/marketing data.
- Partner with Quality teams to resolve hardware quality degradations.
- Triage and prioritize feature improvement requests from existing customers.
- Engage in VoC sessions to translate customer needs into product requirements.
Requirements: - Bachelor's degree in Business or STEM fields.
- 5+ years of product management experience.
- Excellent communication skills.
- Experience with IoT devices, intelligent cameras, cloud SW, or public safety technology (Bonus).
Benefits: - Competitive salary and 401k with employer match.
- Discretionary paid time off.
- Paid parental leave.
- Medical, Dental, Vision plans.
- Fitness Programs.
- Emotional & Mental Wellness support.
- Learning & Development programs.