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Job Description
Tenable is seeking a Bilingual Technical Support Engineer (Spanish/English) to join their team in Mexico. This role is crucial to the company's success, as it involves ensuring clients get the most out of Tenable's products. The ideal candidate will possess real-world troubleshooting skills and customer service savvy, with opportunities to advance into senior roles within Professional Services, Sales, Research, or Engineering.
Role Involves:
- Providing technical support to clients.
- Troubleshooting technical issues.
- Ensuring clients maximize the use of Tenable products.
- Building customer service skills.
Requirements:
- Fluency in Spanish and English (read/write/speak).
- Baseline knowledge in Networking.
- Ability to configure and support complex software in Windows and Linux environments.
- Prior help desk or systems administration experience is a plus.
Tenable Offers:
- Opportunities for career advancement.
- A culture of belonging, respect, and excellence.
- Partnership with talented and passionate people in the industry.
- Support and resources to do work that matters.
Tenable, Inc.
Tenable, Inc. is a global Exposure Management company, providing cybersecurity solutions to 44,000 organizations worldwide. The company's solutions are utilized by a significant portion of the Fortune 500 and Global 2000, as well as large government agencies. Tenable enables organizations to understand and reduce their cyber risk through its comprehensive platform. The company fosters a culture of belonging, respect, and excellence, encouraging innovation and collaboration among its employees.
All Jobs at Tenable, Inc. (67)