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Job Description
PhonePe Group is seeking an IT Technical Writer & Audit Liaison to join their team in Bangalore. PhonePe is India’s leading digital payments company. The ideal candidate will be responsible for ensuring the periodic review of IT policies and procedures, preparing technical documentation for audits, and supporting management in implementing controls based on audit recommendations.

Role involves:
  • Ensuring periodic review of IT policies and procedures.
  • Collaborating with stakeholders to prepare architectural diagrams and technical documentation.
  • Conducting Business Impact Assessments and risk assessments for IT assets and processes.
  • Reviewing IT vendor contracts for security and regulatory compliance.
  • Performing exception management and reviewing periodic controls.
  • Guiding stakeholders on IT policy management and contractual obligations.
  • Tracking IT regulatory requirements and managing the audit calendar.
  • Overseeing IT audits and serving as the primary point of contact for escalations.
  • Coordinating with auditors and supporting management in responding to audit findings.

Requirements:
  • Bachelor's degree in any stream.
  • 2+ years of IT technical writing or audit support experience.
  • Proven ability to write clear, accurate IT documentation.
  • Excellent communication skills (technical & non-technical).
  • Strong organizational and multitasking skills.
  • Familiarity with IT infrastructure and security.
  • Understanding of audit processes (desirable).
  • Independent and proactive worker.

PhonePe offers:
  • Insurance Benefits
  • Wellness Program
  • Parental Support
  • Mobility Benefits
  • Retirement Benefits
  • Other Benefits such as Higher Education Assistance and Car Lease
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