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Job Description
Lush is seeking a Part-Time Floor Leader for their Bridge Street location. This role supports the Store Management Team in driving sales, ensuring customer satisfaction, and maintaining operational excellence. The Floor Leader will spend their time on the shop floor, leading and inspiring a team of sales associates to achieve their goals.
Responsibilities:
- Driving sales and coaching the sales team.
- Delivering a world-class customer experience.
- Educating customers on Lush brand values.
- Training and coaching Sales Ambassadors.
- Managing cash handling and store opening/closing.
- Maintaining a clean and organized store.
Requirements:
- Minimum 1 year of experience in customer service and sales.
- Experience in cash handling and opening/closing procedures.
- Supervisory experience involving coaching, feedback, and training.
- Problem-solving skills related to customer service.
- Knowledge and passion for skincare, natural beauty, and ethical business.
- Flexible schedule to accommodate store needs.
What role offers:
- Opportunity to work for Lush.
- Chance to drive sales and customer experience.
- Chance to train and coach Sales Ambassadors.
