Delivery Assurance Manager, Polaris/ ADO (Product Adoption Strategist)

Job Description

Anaplan is seeking a Delivery Assurance Expert for Polaris, ADO, and CIO Essentials. This role involves becoming a deep expert in specific areas of the Anaplan platform and helping customers use the platform to solve their business problems. The Delivery Assurance Expert will work closely with the Product team to ensure customer business problems are well represented in product requirements.

• Evangelizing for a product area or areas using multiple platforms
• Working cross-functionally with Product Marketing, Customer Experience, and Customer Success to drive adoption campaigns of new products
• Collaborating with Product and UX leaders to ensure the voice of the customer is always considered in product/feature development
• Supporting a data-driven culture in the R&D organization by utilizing analytics to identify and call attention to meaningful data trends

• Deep expertise in the Corporate Planning and Management space, ideally 10+ years of relevant professional experience
• Exceptional communication skills (written and verbal)
• Executive presence – the ability to convey authority on appropriate subject matters
• Ability to lead through influence
• Strong program management and organizational skills
• Extended experience with GTM and Product Launch processes
• Self-motivated and deadline-driven with the ability to self-manage
• Bachelor's Degree or equivalent experience

• Opportunity to work in a fast-paced, innovative company
• Chance to make a significant impact on customer success
• Collaborative and supportive team environment