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Retail Account Manager

Retail Account Manager role at Nabis in New York.
NABIS
Hybrid
On-Site
United States
USD 68,640
Job Description
Nabis, the #1 Licensed Cannabis Wholesale Platform, is seeking a Retail Account Manager to strengthen relationships with retail partners and drive the adoption of Nabis services in New York. The Retail Account Manager will be the main advocate and point of contact for retail partners. This role involves in-person and remote engagement across New York, building trust and providing tailored support to meet each retailer's unique needs. This role will collaborate with internal teams to align on retail goals, manage Nabis's suite of retail services, and regularly report on initiative progress.

Responsibilities:
  • Act as the primary point of contact for assigned retailers.
  • Ensure efficient operation of primary services.
  • Educate retailers on Nabis’s complementary services.
  • Maximize market opportunities for retailers.
  • Manage retail feature requests and maintain retail dossiers, data, and strategies.
  • Organize and lead cross-functional retail stakeholder meetings.
  • Track each retailer’s engagement across Nabis offerings.
  • Maintain a centralized “single source of truth” in Zen Desk for each retailer profile.
  • Track retailer engagement by monitoring GMV and logging all active points of contact.
  • Monitor each retailer’s progress.
  • Generate leads and drive growth for brand and product lines through retailer interactions.

Requirements:
  • Background in retail cannabis sales, operations, or related fields.
  • Established, trusted relationships across NY cannabis retail.
  • Strong customer experience expertise.
  • Proven track record in driving revenue with external partners.
  • Highly organized.
  • Good problem-solving skills.
  • Detail oriented.
  • Excellent multitasking, time management, and prioritization skills.
  • Superior communication and interpersonal skills.
  • Low-ego, adaptable, and high EQ.
  • Data analytics proficiency (Excel, SQL) a plus.
  • Must be at least 21 years of age.
  • Must currently be located in New York State.

What Nabis offers:
  • Medical/Dental/Vision offered to all full-time employees: 75% of employee premium paid by Nabis
  • Flexible PTO package
  • Competitive pay with a base of $68,640 and uncapped bonus potential
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