Sales Support Officer

Job Description

Leaseweb Canada is seeking a detail-oriented and proactive Sales Support Officer to strengthen their Sales team in Montreal. The Sales Support Officer will be responsible for daily administrative support, ensuring smooth internal processes and an excellent experience for customers.

What this role involves:

• Managing daily administrative tasks for the sales team.
• Handling customer requests for administrative changes to contracts and services.
• Collaborating with Sales, Order Delivery, Technical Support, and Customer Care teams.
• Managing the general sales queue, dispatching tickets, and tracking assignments.
• Ensuring timely responses to assigned sales tickets.

Requirements:

• Strong attention to detail and a focus on quality.
• Excellent cooperation and customer orientation skills.
• Previous experience (2-4 years) in a similar administrative or sales support role.
• Basic technical knowledge; SAP experience and Leaseweb certification are considered a strong asset.
• Proficiency in both French and English.

What Leaseweb Canada offers:

• Participation in the annual company bonus scheme.
• Group RRSP with employer contribution.
• Internet allowance.
• Hybrid telework policy (max 2 days from home).
• Vacation time + mobile days per year.
• Group insurance + telemedicine + health care management account.
• Allowance for lunch and fresh fruit provided when in the office.
• Personalized learning platform offering a variety of courses and training.
• Fun events year-round.
• Monthly after-work drinks.
• A multicultural work environment.
• Free parking.