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Job Description
Appian is seeking a Principal Technical Consultant to join their Customer Success team in Chennai. The ideal candidate will combine a passion for technology with strategic problem-solving skills. Appian's Customer Success team focuses on delivering mission-critical business impact quickly, working with partners and customers to bring their ideas to life. This role offers support and growth opportunities within the consulting field.
The Role Involves:
- Leading projects and working throughout the entire project life-cycle.
- Defining, designing, developing, and implementing custom software solutions using Appian’s low-code platform.
- Working within an agile environment to understand client’s business processes and technical needs.
- Launching new relational data models in production.
- Developing APIs to integrate with multiple systems.
- Partnering with Appian Architects and Technical Delivery Managers.
- Leading/mentoring consultants through fast-paced software implementations.
- Collaborating with client’s technical teams and business users.
- Driving adoption by empowering clients to become self-sufficient with building process applications.
Requirements:
- Passion for mentoring/developing others and experience leading teams through post-sale software implementation.
- Ability to work with clients to define business processes and gather functional and technical system requirements.
- Excellent communication skills, passion for technology and continuous learning.
- History of success on cross-functional teams; experience building products using agile methodologies.
- Basic understanding of object-oriented programming, experience working with relational databases and database design/data modeling, and SQL skills.
- Knowledge of software testing practices; integrations experience using APIs such as REST and SOAP, JDBC connections, and web services.
- Familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers is preferred.
- 10+ years of overall IT experience with 8+ years of hands-on Appian technical experience.
- B.Tech./B.E. in Computer Science, Information Technology or related field/degree.
- Appian Lead Developer certified.
- Willingness to travel up to 20% to support customer engagements.
Appian Offers:
- Training and Development: Comprehensive onboarding, department-specific training, mentorship, and the First-Friend program.
- Growth Opportunities: Leadership program, Appian University, skills-based training, and tuition reimbursement.
- Community: Inclusive environment with 8 employee-led affinity groups.
