Principal Consultant

Job Description

Appian is seeking a Principal Technical Consultant to join their Customer Success team. In this role, the consultant will engage with customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. The consultant's primary responsibility will be to lead projects and work throughout the entire project life-cycle to define, design, develop, and implement custom software solutions using Appian’s low-code platform for commercial clients. This includes working within an agile environment to understand client’s business processes and technical needs, launching new relational data models in production, developing APIs to integrate with multiple systems, partnering with Appian Architects and Technical Delivery Managers, and leading/mentoring consultants through fast-paced software implementations. The consultant will also collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.Responsibilities:

• Leading projects and working throughout the entire project life-cycle.
• Defining, designing, developing, and implementing custom software solutions using Appian’s low-code platform.
• Working within an agile environment to understand client’s business processes and technical needs.
• Launching new relational data models in production.
• Developing APIs to integrate with multiple systems.
• Partnering with Appian Architects and Technical Delivery Managers.
• Leading/mentoring consultants through fast-paced software implementations.
• Collaborating with client’s technical teams and business users.
• Driving adoption by empowering clients to become self-sufficient.

Requirements:

• 8+ years of experience with hands-on software development or technical consulting.
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree.
• Passion for mentoring/developing others and experience leading teams through post-sale software implementation.
• Ability to work with clients to define business processes and gather functional and technical system requirements.
• Excellent communication skills, passion for technology and continuous learning.
• History of success on cross-functional teams; experience building products using agile methodologies.
• Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills.
• Knowledge of software testing practices; integrations experience using APIs; familiarity with Amazon Web Services (AWS).
• Willingness to travel; 20% to support customer engagement.

Appian offers:

• Training and Development: Department-specific training, mentorship, and the First-Friend program.
• Growth Opportunities: Leadership program, Appian University, skills-based training, and tuition reimbursement.
• Community: Employee-led affinity groups.