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Job Description
Appian is seeking a Career Manager to join their Customer Success team. This role focuses on investing in and supporting the professional development and advancement of Appian's consultants. The Career Manager will shape a new program, impacting consultants’ careers and ensuring operational excellence. This position is based at Appian's headquarters in McLean, Virginia, requiring in-office presence five days a week to foster collaboration.
The role involves:
- Developing frameworks and processes for the Career Management program.
- Leading the execution of the program, supporting consultants' growth and skill development.
- Serving as a trusted resource for consultants, offering guidance on career growth and performance management.
- Driving processes through consultant interaction and engagement with stakeholders.
- Overseeing and improving systems to develop and retain talent.
- Aligning talent initiatives with regional needs.
- Administering and enhancing processes for feedback and performance reviews.
- Ensuring internal processes are efficient and well-managed.
- Soliciting feedback to improve management and employee satisfaction.
Requirements:
- Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
- 5-7 years of experience in Human Resources, Talent Management, or Career Counseling.
- Experience in managing resources in a consulting or professional services organization.
- Detail-oriented and highly organized.
- Adept at navigating challenging situations.
- Passion for continuous improvement.
- Collaborative and supportive working style.
Appian offers:
- Training and development programs.
- Mentorship and the First-Friend program.
- Leadership program for new managers.
- Appian University with specialized training.
- Skills-based training.
- Tuition reimbursement.
- Employee-led affinity groups.
