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Job Description
Similarweb is seeking an Account Manager to join their OEM team. This role is crucial for developing and executing long-term account strategies for key strategic data partnerships. The Account Manager will oversee retention and expansion of accounts, drive adoption of data solutions, and ensure the data delivers significant value to customers' products and organizations. They will own the relationship with customers and key decision-makers.

Responsibilities:
  • Develop and execute long-term account strategies for customers, focusing on retention and expansion.
  • Oversee the renewal process and increase renewal rates by fostering strong partnerships with key decision-makers.
  • Identify and lead up-sell and cross-sell opportunities to drive new business growth, enhancing customer advocacy and reference-ability.
  • Manage relationships with account users to ensure high engagement and data adoption, exceeding commercial targets.
  • Influence future lifetime value through increased data adoption, customer satisfaction, and overall engagement.
  • Collaborate with internal teams to align our data strategy with customer needs.

Requirements:
  • Minimum 3 years of commercial experience in navigating renewals and up-sells, preferably in a SaaS environment.
  • Strong understanding of key digital web metrics and various online marketing channels.
  • Proven experience in managing data partnerships, demonstrating the ability to cultivate and maintain strong relationships that drive mutual success, including the ability to articulate value propositions for integrated data solutions.
  • Ability to translate complex data concepts into actionable strategies that enhance client value and drive decision-making.
  • Experience working with C-suite executives at client organizations, effectively communicating insights and presenting strategic recommendations that align with their business objectives.
  • Strong analytical skills to assess data needs and identify growth opportunities within client organizations.
  • Demonstrated success in developing long-term strategic plans that leverage data partnerships to achieve business goals.

Benefits:
  • Medical, dental and vision insurance
  • 401K plan
  • Potential equity
  • Employee stock purchase plan
  • Paid sick and parental leave
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