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Job Description
Storable is seeking a Payments Migration Specialist to lead customers' transition from ISOs and third-party gateways to their integrated payments solution. This role involves collaborating with clients to understand their existing payment processes and creating tailored migration plans. The specialist will maintain clear communication with internal stakeholders and act as the main point of contact during the migration process, ensuring customer satisfaction and future sales opportunities.
Role involves:
- Executing the migration of customers from legacy ISOs and third-party gateways.
- Collaborating with clients to create tailored migration plans.
- Maintaining clear communication with internal stakeholders.
- Acting as the main point of contact during the migration process.
- Reviewing merchant statements and generating proposals.
Requirements:
- 3+ years of experience in a sales or customer success role within the payments or SaaS industry.
- In-depth knowledge of ISOs, payment gateways, and merchant account services.
- Strong interpersonal and communication skills.
- Familiarity with API-based payment integrations and basic understanding of payment processing.
- Ability to work independently and manage time effectively.
- Familiarity with PCI-DSS compliance, security standards, and industry regulations.
Storable offers:
- Generous health coverage.
- 401(k) match.
- Employer contribution to HSA.
- Flexible vacation policy.
- Company rewards and recognition.
- Volunteer Time Off.
- Mental health resources.
- Paid parental leave.
- Home data stipend and home office sign-on bonus.
