Customer Development Representative

Job Description

ATS, founded in 1985, is a company with a presence in the United States, Mexico, and the United Kingdom. They specialize in industrial maintenance and improving factory operations. They are seeking a Customer Development Representative to join their team in Jacksonville, Florida. This role focuses on developing and maintaining client relationships to drive revenue and ensure customer retention.ATS offers a comprehensive benefits package and is committed to providing equal employment opportunities.Responsibilities:

• Attaining revenue and profit targets.
• Generating new leads and opportunities.
• Maintaining a pipeline of qualified opportunities.
• Leading renewal efforts and owning renewal documentation.
• Developing executive-level relationships.
• Tracking and selling ATS Industrial Parts Services.
• Adjusting contract pricing and scope.
• Ensuring timely payment from contracts.
• Maintaining ATS branding at contract sites.
• Collecting data and hosting Quarterly Business Review meetings.
• Maintaining account information in CRM.
• Onboarding new customer leadership.
• Developing growth campaigns with ATS Marketing.
• Leading internal account review meetings.
• Negotiating contract changes.
• Owning customer feedback programs.
• Developing strategies to sell and retain products.
• Collaborating with internal stakeholders.
• Increasing profitable revenue.
• Consulting as a subject matter expert.
• Aligning client business objectives with ATS offerings.
• Supporting financial reviews and contract adjustments.
• Ensuring contract terms are understood.

Requirements:

• Bachelor’s Degree in Marketing, Business, or related field.
• 5 years of experience or equivalent combination of education and experience.
• Minimum 3 years documented track record in consultative services-led sales engagements.
• Minimum 3 years of experience engaging at Senior Executive level.
• Minimum 3 years experience developing and executing business strategies.
• Demonstrated innovation and understanding of client business drivers.

The role offers:

• Opportunity to work with a global company.
• Chance to develop executive-level relationships.
• Involvement in strategic planning and business development.