Clash
of Jobs
Browse All Jobs
Job Description
Brooklinen is seeking a Director of Operations to lead and refine inbound and outbound freight, fulfillment, post-purchase, and inventory management processes. This role reports to the COO and focuses on delivering an exceptional customer experience while optimizing cost and speed. The Director will manage a team of six and collaborate with various teams to achieve company goals.
What this role involves:
- Leading and optimizing end-to-end order fulfillment processes.
- Managing domestic and international shipping carrier strategies.
- Maintaining inventory accuracy and storage optimization.
- Developing and managing operational budgets.
- Partnering with Technology teams to drive enhancements to platforms and systems.
- Fostering a high-performing team culture.
Requirements:
- 10+ years of operations experience in freight, fulfillment, and supply chain management.
- 5+ years of experience building, leading, and developing teams.
- Bachelor’s degree.
- Strong financial and operational acumen.
- Proficiency with MS Office and operational systems (OMS, WMS, ERP).
- Deep understanding of order management across multiple sales channels.
- Excellent analytical and negotiation skills.
Brooklinen offers:
- Competitive base salary range of $152,000 to $190,000, with a 15% target bonus.
- Comprehensive health benefits, including medical, dental, and vision coverage.
- Fertility support and a 401K plan with a 4% company match.
- Generous product discounts and allowances.
- Wellness support, including free memberships to One Medical and Talkspace, and a flexible wellness & lifestyle reimbursement.
- Paid parental leave and a year-long Summer Fridays program.
- Flexible hybrid schedule with two core days in the office per week.
- Remote work weeks and equity grants.
