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Job Description
Verkada is seeking a Workplace Operations Manager to join their team in New York City. This role is responsible for facilitating an exceptional office experience and providing operational support with a strong focus on customer service. The Workplace Operations Manager will collaborate with the Global Real Estate team to maintain a top-tier facility and employee experience. They will thrive in a fast-paced environment, possess strong communication skills, and be able to prioritize and execute tasks effectively.
Responsibilities:
- Serve as the first point of contact for the Global Real Estate team in the local office.
- Facilitate a delightful employee experience by providing operational support.
- Assist in maintaining and enhancing Workplace programs.
- Build relationships with business partners and leaders to assess team allocations and occupancy needs.
- Provide proactive solutions and improvement ideas.
- Maintain spatial data within the space management tool.
- Participate in building audits.
- Coordinate with Space Planning to maintain space standard ratios.
- Facilitate and maintain relationships with building vendors.
- Maintain budgets and track expenses.
- Act as the single point of contact for building-related issues.
- Facilitate connecting employees to Verkada Business Operations teams.
Requirements:
- A passion for providing exceptional customer service.
- 5+ years of management or related project management experience.
- 5+ years of workplace services experience.
- Strong interpersonal and communication skills.
- Strong organizational and planning skills.
- Strong knowledge of mechanical systems (HVAC, FLS, plumbing, etc.) is strongly encouraged.
- Strong financial acumen with solid understanding of budget tracking & maintenance.
Verkada offers:
- Annual Pay Range: $125,000 - $160,000 USD
