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Job Description

Togetherwork is seeking a Senior Technical Project Manager to lead and deliver large, complex, external client-facing projects, primarily focused on software implementations. The ideal candidate will possess a strong technical aptitude, excellent communication, and project management skills. They will collaborate across business and technical teams, drive solutions for client-facing issues, and ensure projects meet functional, financial, and quality objectives. The primary focus will be managing external implementations for member associations and partners.

The Senior Technical Project Manager will emulate the strengths of Togetherwork's best technical project managers by bringing a deep understanding of Association Management Software (AMS) or similar platforms, ensuring technical credibility, driving implementation excellence, and communicating effectively with clients and internal stakeholders.

Responsibilities:

  • Serve as the primary project lead for external client-facing software implementation projects.
  • Manage all phases of the project lifecycle.
  • Actively engage with clients to understand business processes.
  • Lead internal project teams, allocating appropriate resources and tracking task assignments.
  • Ensure effective communication across technical teams, client stakeholders, and executive sponsors.
  • Monitor and report project status, risks, issues, and financials regularly.
  • Facilitate service delivery using internal company systems.
  • Support process improvements and internal knowledge sharing initiatives.
  • Serve as an escalation point for client-facing project issues.
  • Drive a focus on delivering exceptional customer experiences.

Requirements:

  • Bachelor’s degree from an accredited college or university.
  • 5–8 years of project management experience in external client-facing technical projects.
  • Strong technical background and familiarity with Microsoft technologies.
  • Proficiency in Microsoft Project and other project management tools.
  • Outstanding ability to lead technical teams and interface confidently with stakeholders.
  • Exceptional verbal and written communication skills.
  • Strong problem-solving skills.
  • Detail-oriented and highly organized.
  • Self-motivated team player.

The role offers:

  • Employee Referral Bonus
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