Application Engineer

Job Description

Gotion Inc., located in Fremont, California, is seeking an Application Engineer. They are dedicated to fostering a diverse workforce and offers outstanding opportunities to individuals.

The Application Engineer will play a crucial role in providing pre- and post-sales technical support, ensuring the successful adoption of ESS solutions and driving business growth.

Responsibilities include:

• Pre-sales technical support for customer account engagements.
• Pre- and post-sales management of technical account engagements.
• Providing feedback to Research and Development and Product Management teams.
• Coordination of field testing and feedback collection for new hardware and software.
• Close cooperation and alignment with Customer Support.
• Lead engagement with customers on application of ESS systems and with evaluation and teaming with partners for balance of system equipment providers, software/EMS integration and EPC.
• Development of technical documentation to support portfolio of ESS products.

Requirements:

• Working with the Sales Managers to deliver the highest level of quality field/customer technical support.
• Working closely with sales team to determine appropriate prioritization of account/project opportunities relative to available technical resources.
• Leading and managing tasks in the technical pipeline.
• Working with China based R&D, design and pre-sales technical support process.
• Leading and collaborating closely with Product Management on broad based technical tools and training.
• Acting as sales focal point for input/feedback into product management on major product and technical issues and recommended solutions.
• Managing closed loop process with product management, customer support and sales on all field pre-sales related topics and issues.

Gotion Inc. offers:

• Opportunity to progress as you grow and advance your career at Gotion.