Key Account Store Operations Specialist im Team Supermarkets (w/m/d) - Remote

Job Description

• Acquiring new partners in the grocery retail sector through proactive phone and email outreach.
• Supporting the Key Account Outbound Team by preparing and following up on field service appointments.
• Maintaining proactive contact with key existing partners via phone and email, building strong relationships and addressing their needs.
• Developing strategies with Key Account Managers to improve KPIs and processes, focusing on efficiency and scalability.
• Conducting targeted analyses to identify optimization potentials and implementing structured measures.
• Planning and executing calling campaigns to optimize performance and ensure measurable improvements.
• Actively participating in cross-team administrative and organizational tasks to ensure smooth daily operations.
• Collaborating closely with various sub-teams and departments to identify challenges early, promote synergies, and improve existing processes.
• Utilizing internal tools such as Salesforce and Looker for daily work and creating reports and evaluations to support strategic decisions.
• Finding creative ways to communicate the company's message to partner businesses.

• Passion for the mission of combating food waste and contributing to the fight against the climate crisis.
• Excellent communication skills (written and verbal) to effectively connect with partners via phone and email.
• Understanding of the structures and processes in the German grocery retail sector, ideally with prior experience in the industry.
• Fluency in German and English.
• Strong knowledge of Excel/Google Sheets and affinity for working with systems and data.
• Excellent organizational skills and the ability to prioritize tasks for maximum impact.
• Ideally, initial experience in account management, possibly with a focus on the grocery retail sector.
• Team spirit and the ability to work collaboratively within and across teams to contribute to shared success.
• Positive and proactive attitude and comfort in a fast-growing organization.
• Comfort in handling recurring tasks, understanding that each task contributes to saving food from waste.

• Above-average financial support for company pension schemes.
• Monthly 50€ non-cash benefit in the form of a voucher for Spotify, Rewe, Ikea, Urban Sports Club, etc.
• Regular team and social events.
• Full payment of the first day of childcare leave.
• Promotion of professional qualifications and individual further training opportunities through our internal Learning & Development Program.
• Our Shareback program: You get up to three paid working days per year for voluntary activities in the field of food rescue.
• Flexible trust-based working hours and home office option in consultation with your team.
• Save surprise bags with us together: The first 10 are on us and every year there is a voucher for 12 more surprise bags!