Account Associate

Job Description

ABBYY is seeking an Account Associate to join their team. The Account Associate will be responsible for managing renewals and extensions of existing business, communicating with enterprise customers and regional partners, and collaborating with internal teams. ABBYY values diversity and offers flexible work options.Responsibilities:

• Regular communication with enterprise customers and regional partners
• Ownership and pipeline management of opportunities for renewals
• Streamline renewals through proactive communication
• Proactive communication for possible upsells
• Quote generation and follow up
• License and records data administration
• Collaboration with internal teams
• Order processing and facilitation of AR procedures

Requirements:

• 3+ years of relevant work experience in SaaS renewals, sales, customer success, or sales administration
• Bachelor's degree or equivalent working experience
• Experience with Salesforce CRM and MS Office applications
• Effective teamwork and critical thinking skills
• Strong communication, process management, and prioritization skills
• Ability to work with US based clients

Benefits:

• Remote and hybrid working options
• Flexible hours
• Paid volunteering days
• Paid parental leave
• Comprehensive Medical, Dental, and Vision Insurance
• 401(k) with up to 4% Employer Match
• Paid Time Off and Paid Holidays
• Gym Membership Subsidy
• Health Savings Account (HSA) and Flexible Spending Account (FSA) Options
• Employee Assistance Program (EAP)
• Pet Insurance
• College Savings Plan
• Travel Assistance