Senior Employer Relations Business Partner

Motive is seeking a Senior Employer Relations Business Partner to act as a key partner to Business/HR Leaders, HRBPs, and Legal in driving the employee relations domain. The ideal candidate will play a crucial role in creating a positive employee experience by ensuring unbiased and neutral facilitation of the resolution process for complaints and concerns. This role involves facilitating the open-door process and investigating complaints or legal charges.

The Senior Employer Relations Business Partner will report to the HRBP Director and be responsible for conducting investigations, resolving employee issues, and implementing ER processes.

What this role involves:

• Serving as the main point of contact and ER investigator.
• Conducting investigations with varying levels of difficulty and sensitivity.
• Monitoring the progress of cases to ensure timely resolution.
• Identifying, investigating, and resolving issues of employee concerns or conflict.
• Facilitating the open-door process and investigating complaints or legal charges.
• Planning and implementing ER processes to build and enhance organizational capability.

Requirements:

• Bachelor's degree from an accredited university or equivalent work experience.
• 5+ years of experience in the HRBP domain with 3+ years of direct experience in employee relations and/or labor relations.
• Effective conflict management skills.
• Fair understanding and knowledge of the employment laws of Pakistan and India is a plus.
• Strong communication skills.