Customer Success Systems Engineer with Spanish

Job Description

Veeam is seeking a Customer Success Systems Engineer to collaborate with the Renewals department, providing expertise on Veeam's products and technologies. This role involves informing and influencing end-users, partners, and internal teams. The ideal candidate will conduct remote meetings, deliver presentations, and provide technical support to customers. Veeam is the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it.

• Conduct remote meetings and configuration reviews with customers.
• Run training and onboarding sessions for customers.
• Deliver engaging customer presentations and demonstrations.
• Provide technical expertise on data protection.
• Collaborate with internal teams and Product Management.
• Manage accounts at a technical level to support upsell and cross-selling.
• Deliver technical post-sales support.

Requirements:

• Experience in technical presales, post-sales, or technical support.
• Proficiency in both Spanish & English.
• Expertise in data protection technologies.
• Strong experience in storage, networking, and cloud technologies.
• Proficiency in technologies like VMware vSphere, Microsoft Hyper-V, and cloud platforms.
• Ability to work independently and adapt to new technologies.
• Excellent communication and time management skills.
• Willingness to travel up to 10 – 15%.

The role offers:

• Opportunity to work remotely.
• Chance to collaborate with various teams.
• Involvement in technical sales cycles.