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Senior Product Manager - Payments Intelligence at Cleo

Senior Product Manager for Payments Intelligence at Cleo in London.
Hybrid
On-Site
United Kingdom
USD 132,818
GBP 102,500
Cleo is seeking a Senior Product Manager for Payments Intelligence to optimize payment systems, reduce arrears, and minimize churn, the role is based in company London office. This role involves strategic leadership, problem resolution, commercial insight, regulatory navigation, cross-functional collaboration, and user advocacy.

What the role involves:
  • Directing end-to-end repayments strategy.
  • Developing intelligent retry logic and recovery workflows.
  • Conducting detailed analyses of payment success rates and processing fees.
  • Ensuring compliance with US payment regulations.
  • Partnering with cross-functional teams to scale payment systems.
  • Creating transparent payment processes to enhance customer trust.


Requirements:
  • Experience collaborating with ML teams to optimize decision engines.
  • Background in consumer-focused product companies, fintech, or subscription models.
  • Experience launching complex payment systems and experimentation plans.
  • Familiarity with success rate metrics, COGS, and LTV.
  • Knowledge of APIs, retry logic, and US payment regulations.
  • Understanding of US payment mechanisms.


What Cleo offers:
  • Competitive compensation package (base + equity).
  • Clear progression plan and flexibility.
  • 25 days annual leave + public holidays.
  • 6% employer-matched pension in the UK.
  • Private Medical Insurance, dental cover, and life assurance.
  • Hybrid approach with one day a week in London office.
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Cleo

Cleo is a fast-growing, profitable fintech company committed to revolutionizing how people interact with their finances. By creating an accessible, intelligent financial advisor, Cleo aims to empower individuals to achieve financial well-being. Driving innovation with machine learning and a focus on personalized user experiences, Cleo strives to deliver significant value to its expanding user base and is backed by top VC firms. The company fosters a collaborative and high-achieving culture, encouraging team members to contribute meaningfully and share in the company's success.