Solutions/Pre-Sale Engineer (5+ Years of exp)

Job Description

Vonage is seeking a Solutions Engineer to join their team in Tokyo. This role is crucial for guiding customers through the pre-sales journey and shaping technical solutions. The Solutions Engineer will work alongside account managers, product teams, and customers to uncover needs, deliver presentations, and ensure a smooth transition to post-sales success. They will bring Vonage's API offerings to life through tailored demos and clear technical communication.

Role Involves:

• Creating solution designs for customer sales quotes.
• Joining sales calls to provide technical insight.
• Leading technical discovery sessions.
• Delivering tailored product demos.
• Developing compelling proposals.
• Supporting cross-functional teams with technical expertise.
• Staying current on industry trends.
• Presenting product and technical content.

Requirements:

• 5+ years in a Pre-Sales role within CPaaS, SaaS, or Hardware.
• Ability to build relationships with sales teams, partners, vendors, and customers.
• Native fluency in Japanese and ability to communicate in English.
• Understanding of the sales process and solution selling.
• Strong problem-solving and analytical abilities.
• Willingness to travel throughout the sales region.

Vonage offers:

• Private Medical Insurance allowance.
• Life Insurance & Income Protection Cover.
• Discretionary Time Off Vacation policy.

Vonage is a global cloud communications leader, empowering brands to accelerate their digital transformation through unified communications, contact center solutions, and communications APIs.