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Job Description
Carta is seeking a Sales Operations Manager to join their Sales Operations team. This role will focus on designing, enforcing, and improving sales processes, as well as working on large cross-functional initiatives. The Sales Operations team supports 4 revenue lines and over 200 representatives. The ideal candidate will be a strategic thinker with strong analytical skills and a results-driven approach.

Role involves:
  • Serving as a business architect and project manager for requests to change or create new Sales processes.
  • Leading projects from start to finish, ensuring successful completion.
  • Gathering business requirements, designing processes, and working with system admins to build these processes in tools.
  • Providing clear, concise documentation to train sales on any changes.
  • Creating and using reporting as a tool to drive efficiencies and make informed decisions.
  • Owning the operational pieces of new product rollouts.
  • Partnering with Sales Strategy on strategic initiatives.
  • Designing, documenting, and enforcing ROEs.


Requirements:
  • 5+ years of experience in sales operations, revenue operations, or business operations.
  • Prior experience at a SaaS company.
  • Understanding of sales cycle and processes.
  • Strategic, structured thinker with strong analytical skills.
  • Results-driven self-starter with a get-it-done approach.
  • Experience driving cross-functional projects end-to-end and managing stakeholders at all levels.
  • Clear and concise communication skills, verbal and written.
  • Foundational Excel skills and proficiency with a logic language (SQL, Python, Excel).
  • Advanced skills in SFDC.


What role offers:
  • Market competitive salary.
  • Equity for all full time roles.
  • Exceptional benefits.
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