Account Director, Client Experience

Job Description

Weber Shandwick Chicago is seeking an Account Director to join its Corporate/Enterprise team. The ideal candidate will be engaging, curious, and collaborative, possessing outstanding client service and interaction skills, along with proven analysis, writing, strategic planning, media relations, and digital/social media acumen.This role involves:

• Developing public relations action plans and earned/social media campaigns.
• Serving as the day-to-day account lead for retail, B2B, financial sector, and professional services accounts.
• Managing teams and collaborating with clients.
• Researching and writing briefing materials for client executives.
• Writing and editing press materials, key message documents, blog posts, and pitch letters.
• Staying abreast of industry news and trends.
• Developing and managing timelines and action plans.
• Planning and implementing special public relations events.
• Offering solutions to executional issues.
• Interacting with senior management and providing input into tactics and strategies.
• Cultivating relationships with media and securing coverage for clients.

Requirements include:

• 6+ years of communications experience, preferably in an agency environment.
• Understanding of and experience working with professional and financial services companies.
• Excellent communication and presentation skills.
• Strong attention to detail and project management skills.
• Social media literacy.
• Ability to multi-task and work within tight deadlines.
• Ability to work independently and as part of a team.
• Media relations experience for financial and professional services accounts is a plus.

Weber Shandwick offers:

• Medical, dental, and vision benefits.
• 401k with employer match.
• Tuition Reimbursement.
• Flexible holiday schedules.
• Paid Employee Family Leave.