Director, Growth Operations

Job Description

Chatham Financial is seeking a Director of Growth Operations to lead digital marketing and marketing operations strategy. This role is both hands-on and strategic, enhancing marketing performance and overall revenue generation. The Director will build and lead a team that designs and delivers process, systems, and analytics to support the Marketing team in planning & execution.

Role involves:

• Designing and delivering aligned systems & processes for lead management, funnel alignment, campaign execution, and sales enablement.
• Evaluating existing tools and driving new martech initiatives.
• Developing and executing multi-channel B2B digital campaigns.
• Optimizing website strategy and performance.
• Managing email marketing and nurture programs.
• Leading the optimization and management of Salesforce.
• Developing scalable workflows and automation rules.
• Setting KPIs and building dashboards to track program and campaign performance.
• Conducting A/B testing and performance analysis.
• Developing and managing landing pages and personalized content experiences.
• Building and leading a world-class marketing operations team.

Requirements:

• 12 - 15 years of experience in marketing operations including digital marketing and demand generation.
• 7+ years of people management experience.
• Experience in a high-growth B2B SaaS environment preferred.
• Familiarity with all aspects of marketing operations.
• Strong analytical and quantitative presentation skills.
• Understanding of modern marketing technology and techniques.
• Strong leadership and executive presence.
• Excellent project management skills.

Role offers:

• Opportunity to lead digital marketing and marketing operations strategy for a leading financial risk management advisory and technology firm.
• Chance to build and lead a world-class marketing operations team.
• A role that is both hands-on and strategic.