Customer Experience & Vehicle Intake Coordinator

Job Description

Clutch, one of Canada's fastest-growing companies, is seeking a Customer Experience & Vehicle Intake Coordinator to be the face of the company in Ottawa, ON. This role involves delivering exceptional customer experiences during vehicle pickup or sale. The ideal candidate will possess excellent customer service skills, a keen eye for detail in vehicle inspections, and the ability to accurately complete paperwork.

• Delivering a uniquely special experience to each and every one of our customers.
• Addressing customer needs, resolving issues, and ensuring satisfaction.
• Inspecting vehicles, carefully assessing both cosmetic and mechanical aspects.
• Accurately and efficiently completing customer paperwork.
• Assisting other team members with various tasks as necessary.

Requirements:

• High school diploma or equivalent.
• Minimum of a G2 Driver’s License (valid in Ontario).
• Clean driver’s abstract with no major infractions.
• Clean criminal background check.
• Legally authorized to work in Canada.
• Minimum of 40 hours per week availability.

Clutch offers:

• Competitive wages with flexible scheduling.
• Assistance in obtaining an OMVIC License.
• Comprehensive health and dental coverage.
• Generous paid time-off program.
• Access to a cutting-edge production facility and equipment.
• Free snacks and beverages.