Fraud Operations Specialist I

Affirm is seeking a Fraud Operations Specialist I to join its Compliance Investigations team. This role is remote within the US. The specialist will handle multiple case queues, taking ownership of responsibilities such as ad hoc reviews, sanctions and PEP alerts, and bank partner escalations. They will prioritize tasks, resolve issues, and meet production and accuracy goals with minimal supervision. The specialist will also assist teammates, support cross-functional collaboration, and handle vendor escalations.

What this role involves:

• Regularly review suspicious account activities.
• Monitor and review accounts flagged for potential fraud risk, Sanctions and PEP reviews.
• Collaborate with multiple teams to share fraud trends.
• Independently solve complex fraud scenarios.
• Handle ad hoc tasks and small projects.
• Support vendor teams with escalations.

What Affirm is looking for:

• Background in fraud operations, compliance, and/or chargebacks/disputes within the tech or fintech industry.
• A keen eye for detecting and deterring fraud and risk behaviors.
• Experience and knowledge of utilizing fraud investigative techniques and practices.
• Excellent analytical and problem-solving skills.
• Solid understanding of SQL and/or some programming language is a plus.

What Affirm offers:

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount