Job Description
Vimeo is seeking a Trust & Safety Sensitive Content Specialist to help enforce its rules and remove harmful content. The ideal candidate will possess a genuine passion for online safety issues and be comfortable making tough calls. This role involves exposure to sensitive or disturbing content.
What this role involves:
- Moderating video, platform content, and account behavior.
- Investigating and actioning high-sensitivity escalations.
- Providing guidance on complex legal questions and law enforcement requests.
- Fielding and replying to sensitive user communications.
- Conducting meticulous investigations to identify and remediate complicated cases.
- Developing and reassessing escalation protocols.
- Working with engineering teams to implement new tooling features and report bugs.
- Creating guidelines and workflows based on evolving user needs.
Requirements:
- Proficiency with English (both written and oral).
- Great instincts for how to represent Vimeo publicly.
- Strong and clear communication skills.
- Strong ability to prioritize incoming issues in a fast-paced environment.
- Prior experience in content moderation or Trust & Safety.
- Analytical ability or experience a plus.