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Account Manager, AMER-West

Account Manager role at Remote, managing sales cycle and customer relationships.
Remote
Remote
United States
USD 63,950 - 179,850
Job Description
Remote is seeking an Account Manager to join their AMER-West team. This role is fully remote and based in South America. The Account Manager will be responsible for managing the entire sales cycle, from retaining existing customer investment and identifying new expansion opportunities to executing upsell and cross-sell strategies. They will present Remote’s suite of services to existing customers, creating pathways for upselling solutions and ensuring the completion of the business cycle. This position offers the opportunity to own and nurture customer relationships, stay in frequent contact, and build strategic partnerships.

Role involves:
  • Managing the entire sales cycle
  • Retaining existing customer investment
  • Identifying new expansion opportunities
  • Executing upsell and cross-sell strategies
  • Presenting Remote’s suite of services to existing customers
  • Owning and nurturing customer relationships
  • Building strategic partnerships

Requirements:
  • Demonstrated ability in retaining and growing existing accounts
  • Success in building key customer relationships
  • Proactive communication with key customer contacts
  • Ability to create and execute sales motion and tactics
  • Strong knowledge of sales processes
  • Understanding of Remote’s services and its position in the industry
  • 5+ years of Account Management experience preferable, or related SaaS sales experience
  • Excellent verbal and written communication skills
  • Business fluency in English is essential
  • Highly self-motivated with ambitions to be in a closing role
  • Self-directed and able to work independently and as an active member of the team
  • Resilience and perseverance with a positive attitude
  • Able to perform under pressure
  • Strong business acumen
  • High level of integrity and work ethic
  • Efficient in multitasking, prioritization, and time management
  • Customer obsessed and clear desire to be in a customer facing role

Role offers:
  • Fully remote work environment
  • Flexible paid time off
  • Flexible working hours
  • 16 weeks paid parental leave
  • Mental health support services
  • Stock options
  • Learning budget
  • Home office budget & IT equipment budget
  • Budget for local in-person social events or co-working spaces
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