Account Manager, Client Services

Job Description

Whalar, a leading independent Creator and Social Agency, is seeking an experienced Account Manager to join their growing German business in DACH. This role is crucial for the seamless execution of campaigns, ensuring deadlines, budgets, and KPIs are met while maintaining high-quality standards. The Account Manager will support client communications, oversee budget tracking, and ensure content and creator selection align with agency and client expectations. They will also play a key role in process improvement, fostering operational excellence, and delivering exceptional client satisfaction.

• Oversee day-to-day campaign execution.
• Update project trackers to reflect creator fees and overall budget spends.
• Assist with creator sourcing and be the secondary reviewer for suggested creators and all content.
• Support the Associate Director with client communications.
• Set the structure, sense check data and oversee the generation of reports.

• 3+ years’ agency or brand experience, including overseeing campaign executives.
• Exceptional attention to detail, strong organizational abilities, and excellent interpersonal skills.
• Strong understanding of the social media advertising landscape, particularly in the DACH region.
• Fluency in German at a native level (verbal and written) is required.

• 25 days of PTO + Winter break
• Monthly phone/internet reimbursement
• Professional development stipend
• New joiner Home office allowance
• Volunteer days
• Social programs